newstodate.aero
NOV 04, 2004 (newstodate): Desspite much criticism from forwarders in Lithuania over bad GSA performance, things are moving, says one forwqader.
-We have indeed ourselves experienced problems with GSAs like direct GSA sales to our customers, and unfair rate competition, says the general manager of a foreign-owned forwarding company's Lithuanian subsidiary.
-But generally speaking, things have improved somewhat over the last few years, he says.
-It is probably difficult to avoid problems like these in a small market like Lithuania, where everyone is fighting to survive, and everybody is competing over a limited number of customers.
-Still I must admit that we prefer to go directly to airlines rather than to GSAs, whenever we have a choice. This way I would still expect that we secure the maximum neutrality and obtain the best service.
-We have indeed ourselves experienced problems with GSAs like direct GSA sales to our customers, and unfair rate competition, says the general manager of a foreign-owned forwarding company's Lithuanian subsidiary.
-But generally speaking, things have improved somewhat over the last few years, he says.
-It is probably difficult to avoid problems like these in a small market like Lithuania, where everyone is fighting to survive, and everybody is competing over a limited number of customers.
-Still I must admit that we prefer to go directly to airlines rather than to GSAs, whenever we have a choice. This way I would still expect that we secure the maximum neutrality and obtain the best service.