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MAR 021, 2004 (newstodate): We are not satisfied with the service we have had from SAS Cargo over the period since the implementation of their new IT system, says Lufthansa Cargo Denmark
-Shipments have been severely delayed, and the problems with registering shipments in our system have created severe bottle-necks in exports and imports, says Michael Schoop, Lufthansa Cargo country manager Denmark.
-Still, we have managed to maintain operations, but only thanks to direct manual intervention by our staff in daily handling routines, he says.
Schoop says the situation is slowly recovering now, while it is still uncertain when operations will be fully back to normal
-Shipments have been severely delayed, and the problems with registering shipments in our system have created severe bottle-necks in exports and imports, says Michael Schoop, Lufthansa Cargo country manager Denmark.
-Still, we have managed to maintain operations, but only thanks to direct manual intervention by our staff in daily handling routines, he says.
Schoop says the situation is slowly recovering now, while it is still uncertain when operations will be fully back to normal